The 2023 Subaru Love Promise Customer and Community Commitment Award
We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.
We're honored to receive the 2023 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Miller Subaru dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Voorhees Animal Welfare Association, Friends of the Burlington County Animal Shelter, Gleneayre Equestrian Program
Burlington County Parks, Lumberton Paddle and Fall Float
Lumberton Township Elementary Schools, Vincentown Library - Sally Stretch 5k
Big Brothers, Big Sisters (Bowl for Kids Sake), National Night Out - Lumberton, Perkins Center for the Arts, , Female Benevolent Association - Burlington / Mount Holly
The Children's Home Society, Legacy Treatment Services
Love Promise Stories from Miller Subaru
Subaru and Miller Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
A Well-Deserved Honor for Miller Subaru! - Mark H
Each year, at the Legacy Foundation Monte Carlo Night fundraiser supporting Legacy Treatment Services, the event committee is tasked with selecting an honoree to receive the Legacy Award. This honor should go to someone who has made a difference to not only our organization, but to the greater community as well. For the most recent Monte Carlo Night event, held on March 18, 2023, our choice was The Miller Family and Melissa Miller of Miller Subaru and we were so pleased that they accepted our invitation! Thanks to the support of the Millers and Miller Subaru - who provided promotion, sponsorship and the purchase of event tickets totaling $10,000 - and others, the Legacy 2023 Monte Carlo Night had record highs of over $200,000 raised and 285 attendees. All proceeds from the event benefited Legacy Treatment Services, a nonprofit behavioral health organization headquartered in Hainesport, NJ, just a 5-minute drive from Miller Subaru in Lumberton. With more than 70 programs across 17 counties in New Jersey, Legacy serves more than 20,000 individuals a year. Legacy offers a full continuum of services including prevention programs, crisis intervention, outpatient therapy and psychiatric services, substance abuse services, therapeutic foster care, residential programs, juvenile detention alternatives, case management, developmental disability services, and a special education school. All of Legacy Treatment Services’ programming aims to change the behavioral health and social service outcomes for people of all ages from surviving to thriving. Melissa Miller and Miller Subaru have supported Legacy for a number of years, through their sponsorship of our fundraising events, participation in our back to school and holiday food drives and inviting our CEO, Roy Leitstein to participate in local TV and radio commercials. Legacy is also grateful to be a recipient of Miller Subaru's Subaru Share the Love® Event again for 2023 and truly appreciates partnering with such a generous organization. Melissa Miller of Miller Subaru is well deserving of our 2023 award.
JJ the frightened little dog finds his forever home - Laura H
It was a dark and stormy night. No really it was a dark and stormy night. On August 30 the AWA was awaiting a transport of dogs and cats from an overcrowded shelter in Louisiana via our friends from the ASPCA. The transport was supposed to arrive at the shelter at 1:00 pm, but due to thunderstorms the flight was diverted and delayed. The transport finally arrived at AWA at 9:00 pm that evening. The staff rushed to unload the cats and dogs as a major thunderstorm was rolling in. Last off the van was a crate with a little 7-pound chihuahua mix. His name was JJ. JJ was so scared from his long day of traveling and the storm, that he would not leave the crate. The staff got him settled in a kennel for the night where he was safe and warm. The next day JJ was still very frightened by all the smells, sounds and sights of the shelter. We knew we needed to find him a foster home quickly. While we were securing a foster home JJ spent his time in one of our staff member’s office. He was so scared he wouldn’t let her go anywhere unless she took him too. So, JJ got to sit in many meetings and help the AWA team make plans and decisions to help other homeless pets. Melissa Miller, of our awesome retail partner Miller Subaru, even helped hold JJ during a meeting when the staff had to step out for an emergency. After just four days in the shelter JJ was placed in a foster home with one of our AWA team members. He quickly settled in and happily romped around the yard with his doggie siblings and discovered toys are great for not only playing with, but also hoarding like a dragon with its treasure. After a few weeks in his foster home, JJ won over the hearts of his foster family and became a permanent member of their home on October 4th during the Subaru Loves Pets® Adoption Campaign. JJ continues to thrive and is very grateful for all the help Subaru provided so he could have a happy ending to his story. The photos show JJ very scared when he first arrived, in his Subaru bed at home, and with his siblings.
April Showers Bring May Flowers! - Brittany S
April was found roaming around Marlton and was brought to the Friends of Burlington County Animal Shelter. When she arrived she was fixed and vaccinated. After, she was brought to Miller Subaru and was there for just a few days and was recently adopted to her new furever loving home!
Sock Donation at PeopleFirst! - Brittany S
Thank you to the Miller Subaru team members that met with the PeopleFirst! Subaru learned that socks are in high demand and an item that may easily get overlooked. The total donation is a little over 500 socks!
Arthur Gets a Second Chance! - Ann R
Miller Subaru in Lumberton, NJ is such a wonderful friend to homeless animals. Our group, Friends of the Burlington County Shelter, was contacted by a nice gentleman who noticed a stray, scared cat in his neighborhood. We went over and trapped the cat and took it to a clinic to get fixed and vaccinated. The vet scanned for a microchip and there was one!! Unfortunately the prior owners didn’t want Arthur back. 😢 Miller Subaru was so kind to allow us to showcase Arthur at their showroom. A lovely customer prepaid his adoption fee and Arthur is now running around their office feeling loved, safe and warm. He will find a wonderful home in no time thanks to the amazing people at Miller Subaru!!
Moses Goes Home! - Ann R
Moses came to us as a 10 year old stray from Florence, NJ. He can see, but has very cloudy eyes and missing teeth. We made sure he was seen by a vet and was declared healthy and ready for adoption. He loved batting around a jingle ball in his cage and had a great appetite! He found his furever home during the Subaru Loves Pets month! Thanks Subaru for highlighting homeless animals and donating towards their journey.
Hot Diggity Dog’s Day at AWA - Lauren D
October 24th, 2022 was a very special day for the dogs at Animal Welfare Association in Voorhees, NJ. That is the day our friends and partner Miller Subaru of Lumberton, NJ helped make it an extra special day for the many dogs (and cats) awaiting fur-ever homes. Miller Subaru has shared many years of generosity and support with AWA, and they went above and beyond to make this year truly special. The Miller Subaru team arrived in the morning with arms overloaded with treats and toys for the dogs. Everything that would make a dog’s day and over the next few hours every dog had a truly amazing day. The Miller team took all 30 dogs in the shelter that day for walks through AWA’s nature trails. For underdogs like Meka and Juno who have been at AWA close to two months the chance to have an extra-long walk on a beautiful fall day was an amazing treat. Each and every dog was spoiled with toys and playtime with the volunteers. For Mr. Big, who came into the shelter extremely underweight, perhaps his favorite moment was getting hot dogs! Every dog received special treats, though Mr. Big at 77 pounds might have received a few extra (Ssshh. . . don’t tell the other pups). It wasn’t just our dogs that received special treatment the Miller team was able to spend some dedicated quiet time with cats like Riley. Riley is a kitten who came to AWA after being rescued from the center median of Route 130 in difficult shape. Riley subsequently had to have surgery to remove his eyes, but you couldn’t tell as he was able to snuggle, purr and play with his favorite Miller Subaru friends. Thanks to their TLC, Riley was adopted the next day! At AWA we believe strongly in the power of the human-animal bond, and it is clear that the Miller Subaru Team does too. We are grateful to have Miller Subaru as a neighbor and close friend of the organization share their time with the pets waiting for new homes. When Miller visits they leave behind lots of smiles for the humans, wagging tails, and plenty of purrs. We hope the Miller team leaves knowing they also left that extra bit of love needed to get over the speed bumps of the harder days and the knowledge that good days are ahead for the temporary residents of Animal Welfare Association. Thank you for being a friend and Making a Dog (and Cat’s) Day! Gratefully, AWA Staff, Volunteers & Shelter Pets
Miller Subaru Kitty Condo - Seawillow H
Community cats, which are free roaming cats in the community, can be either ferals, friendlies or kittens. When the FOBCAS TNR (Trap Neuter and Return) Group gets requests from the public, the project usually includes a combination of these different types of community cats. While we are a TNR group, that is, the group supports trap neuter and return, for friendlies, who have been dumped and kittens, who can be socialized and adopted, returning to the original location is not in the best interest of the friendlies or kittens. The group also find cats in situations where they are in danger. In these situations, the group works to find other solutions than returning to their original location. The Miller Subaru Kitty Condo is one solution to the friendly kitty problem. When the cats go to the condo, these friendlies have all of their shots and are spayed/neutered, so they are ready to go to their forever homes. The cats are adopted through the rescue sponsor, but they are visible to the public in the Kitty Condo. Diesel is one cat who has recently been adopted through the Miller Subaru Kitty Condo. Like many outdoor community cats, Diesel was extremely friendly and was, quite possibly, a dumped family cat. Unfortunately, as in many cases, Diesel was injured and needed significant time to be able to recuperate with his foster parent. Once he was healthy, he found his way to the Kitty Condo. While there, he was allowed to roam the offices and to interact with the public. Diesel was a bit difficult to place, as he loved people, but other cats, not so much. One of his favorite spots to rest was around his foster’s shoulders. Diesel found the perfect home, with his new dad, Joe, who has no other pets. Joe was searching for the perfect cat to fit his lifestyle, and Diesel was it. It was love at first sight, and both Diesel and Joe are extremely happy. The Condo is a great way to get socialized adult cats exposure to potential adopters. Without the Kitty Condo at Miller Subaru, this happy ending wouldn’t have happened. Thank you, Miller Subaru, for the Kitty Condo.
A Commitment to Cheryl - Mark H
For Cheryl, the last weekend of September didn’t just mark her 34th birthday. It was also the last weekend that she would be spending as a resident of Crosswinds, a Legacy Treatment Services-operated adult mental health respite program. Cheryl was being successfully discharged from the program that had been her home for seven months in 2021 and moving in to a nearby apartment with her sister. “She will be a good support for me, as we’ll be for each other,” said Cheryl, who would also be working as a customer service associate for a local Wawa. While working and touching base with Crosswinds, Cheryl will also be continuing outpatient therapy sessions with a counseling service, which Crosswinds staff help her arrange. “She’s come a long way – a complete 180,” said Crosswinds Program Director Morgan Sweeney of Cheryl. “She’s worked very hard and we’re very proud of her.” Life looked much different to Cheryl when she first checked in to Crosswinds, a safe, supportive environment for adults to stay on a short-term basis when experiencing or are on the verge of a mental health crisis. The program offers peer support, case management, education, support groups, medication services, co-occurring substance abuse services, Wellness Recovery Action Planning (WRAP) and follow-up support. She was in a hospital at the time, having been recommended to go to Crosswinds after having recently planning to commit suicide. “I had spent five years trying to get sober from drinking alcohol and it was not going well,” Cheryl said. “I was living in Denver in 2019 when my brother died and I took it hard. I moved back to New Jersey to be with my mom, but I kept going in and out of the hospital and spent a number of times in and out of rehab. “By the end of 2020, I had been working a little at a luncheonette and then worked for a short time at a ShopRite at the beginning of 2021. But I spent whatever money I made on alcohol and I couldn’t hold a job. I was barely eating, but I was gaining weight. It didn’t make sense.” It was the day after she came up with a plan to take her own life that Cheryl asked her mom to take her to the hospital. According to Cheryl, the biggest benefit to her being at Crosswinds was the sense of routine. She woke up at the same time every day, took her medication, made phone calls and appointments, took care of her hygiene, participated in group discussions with other residents and didn’t need to worry about bills. Crosswinds also enforced a 12 – 4 pm break from watching TV, encouraging her and residents to do other activities. By the last couple months of her time at Crosswinds, Cheryl had even been serving as a bit of a role model to other residents. “She used to be very reserved and not communicative about her trauma,” said Sweeney. “But now the other consumers look at her as a positive influence.” “I’m willing to offer advice,” Cheryl said. “I try to tell the people who come to Crosswinds how things work. If you utilize the staff and the resources they have there, you can get it done. "Crosswinds allowed me to do my recovery my way. I had been in a sober house the year before and they really tried to force things down my throat. But I didn’t feel pressured at Crosswinds and I really appreciated that. Everyone’s journey is different, but I feel that if you follow the program’s rules, you can gain control over your recovery.” Cheryl had some short-term goals following her discharge. She purchased a car. She would like to paint more, ride her bike, go to the beach and “get out into nature”. She’s learning how to knit and crochet. She may take try to take new classes to further her career path. “I’d like to just pay my bills and focus on maintaining where I’m at for a while and not go from 0 to 100(miles per hour),” she said. But wherever her path takes her, Cheryl will not forget the help she received at Crosswinds. “There was always someone there to talk to, whether it was Morgan, (Program Supervisor) Sheri(Johnston) or (Support Specialist) Judy (Sheehan),” Cheryl said. “They helped give me advice, listened to me and helped me with paperwork. I told them many times that I wouldn’t have made as much progress in such a short time without them. Leaving them is bittersweet, but I plan to keep in touch.” This is only one example of hundreds at Legacy Treatment Services that are able to take place due in part to the continued support of Miller Subaru and the Share the Love campaign. Cheryl is just one person that has been helped by Miller Subaru's generosity and belief in our mission – To change the behavioral health and social outcomes for people of all ages from surviving to THRIVING. Thank you! Mark Hatoff, Director of Development - The Legacy Treatment Services Foundation
Random Acts of Kindness at Miller Subaru Service - Katrina S
For Random Acts of Kindness Day, Miller Subaru service employees wanted to brighten up their customers days by giving out some beautiful flowers!
